PRIVACY POLICY – CONVOGPT AI
Effective Date: 04-03-2025
ConvoGPT AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.
1. Information We Collect
1.1 Personal Information
We may collect:
Name
Email address
Phone number
Business details
Billing information (processed via third-party providers)
1.2 Customer Data
Users may upload or process contact data (e.g., names, phone numbers, emails, message content). You are responsible for having proper consent to provide this data.
1.3 Usage & Technical Data
We collect:
IP address
Browser and device information
Log files and timestamps
Interaction and usage data
2. How We Use Information
We use data to:
Provide and operate the Services
Enable communications and AI workflows
Process payments
Improve performance and security
Prevent fraud and abuse
Comply with legal obligations
3. SMS Communications & Consent
By providing a mobile number and opting in, users consent to receive SMS messages from ConvoGPT AI or Customers using the platform.
Message frequency varies. Message and data rates may apply.
Users may opt out at any time by replying STOP. For help, reply HELP or contact support@convogpt.ai.
Consent to receive SMS messages is not a condition of purchase.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Services, analyze usage, improve functionality, and enhance security.
You may disable cookies via browser settings, though some features may not function properly.
5. Mobile Information Sharing (CARRIER REQUIRED)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers (such as messaging carriers and infrastructure providers) solely for service delivery and compliance purposes.
6. Data Sharing
We do not sell personal information. We may share data with:
Payment processors
Hosting and infrastructure providers
Messaging carriers
Legal authorities when required by law
All sharing is limited to necessary operational purposes.
7. Data Security
We implement reasonable technical and organizational safeguards to protect data. However, no system is 100% secure.
8. Data Retention
Data is retained only as long as necessary to provide Services, meet legal obligations, or resolve disputes.
9. User Rights
Depending on jurisdiction, you may request to:
Access your data
Correct inaccuracies
Request deletion
Withdraw consent
Requests may be sent to support@convogpt.ai.
10. Children’s Privacy
The Services are not intended for individuals under 18. We do not knowingly collect data from minors.
11. Policy Updates
We may update this policy periodically. Continued use constitutes acceptance of changes.
12. Contact
Email: support@convogpt.ai
