Last Updated: June 2026
At ConvoGPT AI, we believe that customer data belongs to the customer.
Our role is to provide software, automation, AI agents, and supporting services that help businesses operate more efficiently. We do not claim ownership of customer data, customer relationships, business information, or intellectual property created by our customers.
Customers retain ownership of all information they provide to or generate through the ConvoGPT AI platform.
ConvoGPT AI does not acquire ownership rights to customer data through the use of our services.
Customers retain ownership of:
Leads
Prospects
Customer records
Contact information
CRM records
SMS conversations
Email communications
Call logs
Appointment records
Customer interaction history
Knowledge bases
Training materials
Business documents
Custom prompts
Workflow configurations
Automation settings
Campaign data
Marketing content
Landing page content
Sales materials
Advertising assets
Analytics data
Reporting data
Performance metrics
Customer insights
Where supported by providers and applicable regulations, customers retain ownership and portability rights for their business phone numbers.
Any call recordings, transcripts, conversation logs, and related communication records generated through customer use of the platform remain the property of the customer, subject to applicable laws and regulations.
Customers are responsible for ensuring proper consent and legal compliance regarding recording and communication activities.
Customers may request access to their data during or after their use of the platform, subject to applicable laws, contractual obligations, and technical limitations.
Where reasonably possible, ConvoGPT AI will provide data export options to facilitate migration and business continuity.
While customers own their data, ConvoGPT AI retains ownership of:
Software
Source code
Platform architecture
User interfaces
Proprietary algorithms
AI systems
Documentation
Branding and trademarks
Nothing in this policy transfers ownership of ConvoGPT AI intellectual property to customers.
Where customers connect third-party services such as CRM systems, telephony providers, payment platforms, communication tools, or other external applications, ownership of data remains subject to the applicable agreements governing those services.
ConvoGPT AI does not claim ownership of third-party platform data.
Upon termination of services, customers may request the return, export, or deletion of their data, subject to:
Legal obligations
Regulatory requirements
Backup retention policies
Applicable contractual terms
Customers are encouraged to export important business data before account closure whenever possible.
ConvoGPT AI implements reasonable technical and organizational safeguards to protect customer data while it is processed through our platform.
Additional information is available in our:
Privacy Policy
Data Processing Agreement (DPA)
Security & Data Protection Policy
Our commitment is simple:
Your customers remain your customers.
Your data remains your data.
Your business remains your business.
ConvoGPT AI exists to help organizations automate, scale, and grow while maintaining full ownership of their information and customer relationships.
For questions regarding data ownership, data portability, or data access requests, please contact:
Privacy Team
privacy@convogpt.ai
Support Team
support@convogpt.ai
ConvoGPT AI
Greenville, South Carolina, USA
